WELCOME TO THE HELP SECTION OF OUR mediaPLAYER.

All of our movies and audio are in the QuickTime format.

If you are experiencing difficulties please follow these steps:

1. If you do not have QuickTime 6 installed, please install it here.
2. If you can hear the movie, but cannot see it, you need to upgrade your version of QuickTime here.
3. If the movie is too small, or is experiencing problems during playback, click here.
4. If you have QuickTime 6 installed, but cannot get the movie to play:
• Re-select the movie you are trying to watch from the dropdown menu.
• Press the shift key while hitting the refresh button on your browser to clear you browser's cache, then reselect the movie.
• Quit and restart your browser.
• Try using a different browser.
• If you have recently installed QuickTime, restart your computer.

 
If you do not see a specific event online,
to obtain a cd-rom of the event,
please email forum@urban.csuohio.edu.